AstraPulls – Accessibility Statement
Last updated: June 13, 2026
Our Commitment
At AstraPulls, we are committed to ensuring that our website astrapulls.com is accessible to everyone, regardless of ability, disability, or the technology used to access it. We believe that every collector deserves an equal and enjoyable shopping experience.
We continually work to improve the accessibility of our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA standard.
Measures We Take
To support accessibility, AstraPulls takes the following measures:
- ✅ Includes accessibility as part of our website design and development process
- ✅ Uses clear, plain English throughout our website content
- ✅ Ensures sufficient colour contrast between text and background elements
- ✅ Provides descriptive alternative text (alt text) for all meaningful images
- ✅ Ensures all interactive elements are keyboard accessible
- ✅ Uses clearly labelled form fields and error messages
- ✅ Ensures our website is compatible with screen readers and assistive technologies
- ✅ Designs pages to reflow correctly on all screen sizes and devices
Conformance Status
We aim to conform to WCAG 2.1 Level AA. While we strive to meet this standard across all pages, some areas of our website may not yet fully conform. We are actively working to address any gaps and improve accessibility across the entire site.
Known Limitations
While we work hard to maintain full accessibility, we are aware of the following limitations:
| Area | Limitation | Our Plan |
|---|---|---|
| Third-party content | Some embedded third-party tools may not fully meet WCAG standards | We work with providers to improve this |
| Older PDF documents | Some older documents may not be fully accessible | We are working to update these |
| Video content | Some videos may lack captions or audio descriptions | We aim to add these over time |
If you encounter an accessibility issue not listed above, please let us know and we will prioritise fixing it.
Compatibility
Our website is designed to be compatible with the following assistive technologies and environments:
| Technology | Support |
|---|---|
| Screen Readers | NVDA, JAWS, VoiceOver (iOS & macOS) |
| Keyboard Navigation | Full keyboard accessibility across all pages |
| Browser Zoom | Up to 200% zoom without loss of content |
| High Contrast Mode | Compatible with Windows High Contrast Mode |
| Mobile Accessibility | Fully responsive on all screen sizes |
Technical Specifications
The accessibility of astrapulls.com relies on the following technologies:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA (where applicable)
How to Adjust Your Settings
If you need to adjust your device or browser settings to improve your experience, here are some helpful resources:
- 🖥️ Windows Accessibility: support.microsoft.com
- 🍎 Apple Accessibility: apple.com/accessibility
- 📱 Android Accessibility: support.google.com
- 🌐 Web Accessibility Initiative: w3.org/WAI
Feedback & Contact
We welcome your feedback on the accessibility of astrapulls.com. If you experience any barriers or have suggestions for improvement, please get in touch:
- 📧 Email: support@astrapulls.com
- 💬 WhatsApp: +44 7882 768375
- 📍 Address: 32 Elizabeth St, Castletown, Sunderland SR5 3BP, UK
We aim to respond to accessibility feedback within 5 business days.
Enforcement
If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory and Support Service (EASS):
- 🌐 Website: equalityadvisoryservice.com
- 📞 Helpline: 0808 800 0082
Review Schedule
This accessibility statement is reviewed and updated annually or whenever significant changes are made to our website. We are committed to making continuous improvements to ensure astrapulls.com remains accessible to all.
AstraPulls — Pull Big. Pull Smart. Pull AstraPulls.
